Your tenants see the spill. Your insurers see the liability. We see a 90-minute turnaround.
Trailer-mounted hot-water rigs. 2 AM dispatch. EPA-documented waste capture. Before-and-after photo logs filed with every job — because your compliance officer needs the paper trail, not just a clean surface.
From first call to crew on-site
Emergency & scheduled service calls
EPA-compliant disposal, this quarter
* All figures current as of February 2026. Full service log available upon request.
What we're called for at midnight.
Three contamination scenarios, each with a distinct equipment protocol, regulatory threshold, and documentation requirement.
Fryer oil, animal fat, and food-service grease build up on loading dock concrete and drain channels. Left overnight, it becomes a slip liability and health code violation. We strip it before your 6 AM delivery trucks arrive.
Ambulance bays require OSHA-compliant biohazard remediation with documented chain of custody for all captured waste. Our crew carries PPE, containment berms, and files a remediation certificate with every job.
Fuel spills trigger EPA Section 311 reporting requirements. We arrive with oil-absorbent berming, vacuum recovery, and produce a spill response record that satisfies your environmental compliance officer and insurer.
What exactly happens when you call us at midnight.
Six phases. Each one documented. No ambiguity about what your facility manager, insurer, or compliance officer will receive.
First call to crew wheels rolling.
Incoming calls are triaged by contamination type and site classification. A crew is assigned based on proximity, rig configuration, and required chemical inventory. Dispatch confirmation with ETA is sent to the facility contact via SMS.
- ✓Contamination type confirmed (grease / fuel / biohazard / general)
- ✓Site address and access code logged
- ✓Rig configuration selected (hot-water vs. cold)
- ✓Chemical pre-treatment inventory verified
- ✓ETA SMS dispatched to facility manager
Nothing is assumed. Everything is measured.
On arrival, the lead technician conducts a rapid site assessment before any water is deployed. Drain proximity, surface material, square footage, and runoff path are recorded. Pre-treatment photographs are timestamped and uploaded to the job file immediately.
- ✓Surface type identified (concrete, asphalt, tile, pavers)
- ✓Drain proximity and type mapped
- ✓Runoff path assessed for waterway risk
- ✓Containment berm placement marked
- ✓Pre-service photo log initiated — minimum 8 angles
Right rig for the residue.
Equipment selection follows a decision matrix based on contamination class and surface sensitivity. Cold water at high PSI fractures and removes. Hot water emulsifies and dissolves. Steam sanitizes. Chemical pre-treatment breaks molecular bonds before the pressure cycle begins.
- ✓Grease / FOG → 3,500 PSI hot water + alkaline degreaser
- ✓Fuel / petroleum → 4,000 PSI cold + hydrocarbon emulsifier
- ✓Biohazard → 2,800 PSI steam + EPA-registered disinfectant
- ✓General soiling → 2,500–3,000 PSI cold, no chemical
- ✓Surface sensitivity override applied if needed
Every gallon of contaminated runoff is accounted for.
Containment berms are deployed before water is applied. All runoff is vacuumed into sealed recovery tanks — none enters storm drains. Waste is transported to a licensed disposal facility. A manifest tracking number is generated for every job and included in the compliance report.
- ✓Containment berms deployed at all drain entry points
- ✓Vacuum recovery system activated — zero storm drain discharge
- ✓Recovery tank capacity: 500 gallons per rig
- ✓Waste manifest generated — DOT-compliant labeling
- ✓Licensed disposal facility handoff documented
Your audit file, assembled on-site.
Post-service photographs are taken from identical angles as the pre-service log, creating a direct before/after comparison. All images are timestamped, geotagged, and uploaded to a secure client portal within 30 minutes of job completion. Accessible by your compliance team 24/7.
- ✓Post-service photo set: matching angles to pre-service set
- ✓GPS coordinates embedded in EXIF metadata
- ✓Timestamp verified against dispatch log
- ✓Before/after composite prepared for compliance file
- ✓Uploaded to client portal — link sent via email
A document your insurer will accept.
Every job generates a Surge Remediation Certificate: site address, contamination type, equipment used, PSI applied, chemical agents deployed, square footage treated, gallons of waste captured, disposal manifest number, technician certification number, and timestamped photo log. PDF delivered to your inbox.
- ✓Remediation Certificate — PDF, signed by lead technician
- ✓Equipment log: rig ID, PSI setting, chemical batch number
- ✓Waste disposal manifest: facility name, manifest number
- ✓Photo log: 16+ images, before/after pairs
- ✓Technician certification numbers on file
Documentation your compliance officer will file, not discard.
Every engagement produces a complete compliance package. Four regulatory frameworks. Six document types. Delivered within two hours of job completion.
Ready to put a response protocol on paper.
A service agreement establishes your priority dispatch tier, preferred contact protocol, and documented compliance requirements before the first incident. Fill out the intake below — we'll turn a proposal around within 4 business hours.
Download Our Emergency Response Spec Sheet
Full equipment specifications, PSI ranges, chemical agent list, EPA compliance documentation samples, and SLA tier comparison. 12 pages. Ready for your internal stakeholder review.